help & how-to

Help, in plain language.

There's not much to learn — that's the point. Text us what you want, and the only two words you ever really need are PUBLISH and UNDO. Here's everything, just in case.

the words that do things

Texting bytxt.

To change something, just describe it — no special words, no format. These few keywords are the only ones that trigger an action.

just describe it"add our winter hours", "swap the photo"…
Tell us the change in your own words. We make it and text back a preview link — nothing on your live site changes yet.
PUBLISHalso: go live · make it live
Puts the latest preview live. This is the only thing that changes your real website, so it's always a deliberate word.
UNDOalso: revert · go back · put it back
Rolls back the last change to how it was before. Changed your mind? One word fixes it.
SUBSCRIBEalso: sign up · pay · upgrade
When you're ready to keep your site, this starts your subscription. We text you a secure payment link.
HELPalso: support · info · ?
Reaches a real person. You can also email help@bytxt.co any time.
STOPalso: unsubscribe · opt out
Pauses texts from us. Your live site stays exactly as it is. Use with care — STOP opts you out of the text channel you use to run your site, so you'll lose the ability to make edits or publish until you opt back in. If you just want a change reversed, send UNDO instead.
A casual "yes" or "ok" never publishes. If you just reply "yeah looks good", we take that as "keep going" — not "make it live". Your site only changes when you send PUBLISH. That's on purpose, so nothing goes live by accident.
start to live

How a change goes live.

You text the change

"Add a gallery of our recent jobs." That's the whole brief — we'll ask if we need anything.

We send a preview

You get a private link — a magic preview of the change, only you can see it. Have a look on your phone.

Want a tweak? Just say so

"Bit bigger" or "use the other photo" — reply with changes as many times as you like. Still not live.

Reply PUBLISH

Now it's live on your real website. Changed your mind after? Reply UNDO.

your own domain

Getting your address onto bytxt.

While we build, your site lives at yourname.bytxt.co. When you're happy, we move it to your real address — and you keep owning that address.

Publish first

Your domain only points at a live site, so reply PUBLISH to go live before pointing your address.

We send you the records

Two small entries to add at wherever your domain is registered (a CNAME and a TXT). We send the exact values — copy, paste, done.

It goes secure automatically

Once those records take effect (usually minutes), your address serves over a secure https:// connection — we sort the certificate for you.

On some registrars (like GoDaddy) it can be a single "Approve" click — we'll let you know if yours supports it. Not sure where your domain lives? Text us and we'll figure it out with you.

questions

The usual ones.

How quickly do changes happen?

Usually within the hour during the day — often much faster. Bigger jobs like a brand-new page can take a little longer, and we'll let you know if so. We don't promise an exact time, but "today" is the norm, not "next week".

What does it cost?

One flat monthly subscription with everything included — edits, hosting and your domain. We show you the exact price before you subscribe, and there's nothing to pay while you're trying out your demo.

Do I need an app, a login or a password?

No. There's nothing to download and nothing to log into. If you can send a text message, you can run your website.

What happens to my current website?

We build you a fresh site in a private workspace and pull across what's worth keeping. Your existing site stays exactly where it is until you decide to switch — nothing breaks while you look.

Is my domain safe? Do I lose control of it?

You keep owning your domain. We only ask you to add a couple of records that point it at your site — you can point it elsewhere again any time. We never take ownership of your address.

Can I have more than one page?

Yes. Add About, Services, Gallery, Contact — as many pages as you need, whenever you need them. Just text us to add or remove one.

Can I talk to a real person?

Always. Reply HELP to any text, or email help@bytxt.co. A person reads it.

How do I cancel?

Reply STOP or email us — no hoops. See our Refund & Cancellation Policy for the details.

Still stuck? Talk to us.

A real person reads every message. No bots, no ticket queue — just help.

Email help@bytxt.co